Using Machine Learning to Mine Social Media Data – Lou Jordano

Lou Jordano is the chief marketing officer at Crimson Hexagon, bringing more than 20 years of experience building and leading high-impact teams within global enterprises and high growth startups. Prior to Crimson Hexagon, Lou served as the CMO for Attivio, a privately held cognitive search and insight platform company. Previously, Lou was the CMO at …

Following Your Passion – Melanie Ofenloch

Melanie Ofenloch ( @DallasWineChick ) was a successful marketing executive at one of the largest marketing firms and saw social media as a new frontier. She wanted to learn what it could do for her clients so she jumped on Twitter. Tweeting for a couple of months, Melanie found her only followers were people working …

How to Build Social Media Relationships – Alan See

Forbes named Alan See ( @AlanSee ) one of the most influential CMOs on social media. He is one of the early adopters of both LinkedIn and Twitter and has been building his CMO advisory using his “Power Triangle.” Alan describes this triangle as a blog and using LinkedIn and Twitter to build relationships. Alan describes his time when starting …

Engage Your Customer Both On and OffLine

Travel…Everyone has their horror stories from lost luggage, delayed flights and reservation systems that seem to only stall when you travel and never inconvenience anyone else. Very seldom do we hear a story that entails a positive experience. This is one of those stories so be sure and bookmark this page and refer to it often. A …